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How it works
Financing Your eve
The Perfect Set
Simply add two pillows to the mattress in your basket - then enter the code “Pillows” at checkout.
Crafted from premium memory foam, the pillow by eve perfectly complements the contouring comfort of your mattress.
Hi Jonathan, I do apologize about this. I have checked with our production center regarding both orders. Your order was indeed processed before your mother's and both orders were scheduled to ship out on the same day, but Fedex was able to pick up your mother's order earlier than expected, which was why your mother was able to receive her eve mattress earlier than your expected delivery date.
Hi July, Thank you so much for your feedback. I am so sorry to hear that you are finding your eve mattress too soft for you. It can take our bodies up to 30 days to get used to a brand new mattress. We do have a 100-day home trial on our eve mattress so you can return it for a full refund if you are not satisfied with it within 100 days of delivery.
Hi David, Thank you so much for your feedback. I am so sorry to hear that you are finding your eve mattress too firm for you. Unfortunately our complimentary soft topper program has been discontinued, but we do have a 100-day home trial on our eve mattress and it can take our bodies up to 30 days to get used to a brand new mattress. If you continue to find your eve mattress too firm for you, we would be happy to arrange a pickup and refund of your eve mattress within your 100-day home trial.
Hi Carlos, thank you so much for your feedback. I am so sorry to hear that you are finding your eve mattress too hot for you. If you'd like, we can send you a complimentary camel cooling topper to try and see if that would make a difference for you. Do please let us know.
Hi Linnet, I am so glad to hear that you are loving your eve mattress. Unfortunately we no longer have the limited edition covers and do not foresee them being available again in the future.
Hi Tim, according to your Fedex tracking code, your order is scheduled to be delivered by the end of the day today, December 15, 2017.